The Belfast Visitor Experience


Thank you for your participation in this creative exercise to help shape Belfast's visitor experience.  Please click here to begin. 


This survey is being hosted and administered by CHL on behalf of Belfast City Council.

Belfast City Council is the data controller under the UK General Data Protection Regulation (UK GDPR) for the personal data it gathers for the purposes of administering your response to this Visitor Experience Plan survey.

You are consensually providing your personal data to the Council whose lawful basis for processing is for the performance of a task carried out in the public interest.  The personal data may be shared internally within the Council with staff who are involved in managing this survey and where necessary, between internal departments with the purpose of supporting an effective delivery of service. 

It may also be shared with CHL Consulting Company Ltd, 70B Patrick Street, Dún Laoghaire, Dublin, Ireland who have been appointed by the Council to undertake this survey and analyse your response.  Responses to this survey will be collated and analysed by CHL and only aggregated data (excluding any personal data) will be processed by the Council.  Your personal data will not be shared or disclosed to any other organisation without your consent, unless the law permits or places an obligation on the Council to do so.

The personal data is held and stored by the Council in a safe and secure manner and in compliance with data protection legislation and in line with the Council’s Records Retention and Disposal Schedule. If you have any queries regarding the processing of your personal data, please contact Pier Morrow, or send an email to

If you wish to contact the Council’s Data Protection Officer, please write to Belfast City Council, City Hall, Belfast, BT1 5GS or send an email to